Urban General Co. ships to destinations within the United States and Canada 🇺🇸🇨🇦. Orders are processed and dispatched on business days (Monday through Friday, excluding federal holidays) 📅. Processing times may vary depending on product availability and order volume 📦.

Shipping rates are calculated at checkout based on the destination address, package weight, and selected shipping method ⚖️. All applicable shipping charges are the responsibility of the customer unless otherwise stated at the time of purchase 💰.

Urban General Co. partners with reputable third-party carriers to fulfill shipments 🤝. Once an order has been dispatched, a tracking number will be provided to the customer via the email address associated with the order 📧. Urban General Co. is not responsible for delays, losses, or damages caused by the carrier or circumstances beyond our reasonable control, including but not limited to weather events 🌪️, customs processing 🛃, or carrier disruptions.

For shipments to Canada, the customer is solely responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by Canadian authorities 📜. Urban General Co. does not collect or remit such charges on behalf of the customer.

Urban General Co. reserves the right to modify this Shipping Policy at any time without prior notice 🔄. Continued use of our services following any such modification constitutes acceptance of the revised policy.

For shipping inquiries, please contact us at [your contact email] 📩.